Privacy Policy

This Privacy Policy outlines how INDYHAAT INTERNET PVT. LTD. (hereinafter referred to as “Indyhaat”, “we”, “us” and “our”), and its affiliates approach, collect and process your data, through its Platform(s),

We here at Indyhaat are committed to responsible data protection, processing, and privacy, and aim to fulfil all obligations under the applicable laws and regulations. This Privacy Policy applies to all the Personal Data which is collected and or processed by us, directly or indirectly. We may collect data about you, including across our website,, and other sites we own and operate.

This policy is effective as of 25 August 2021 and was last updated on 25 August 2021.


By visiting our Platform(s), engaging in our platform, availing our services and providing your information, you expressly consent to be bound by the terms and conditions of this Privacy Policy, and any other terms and conditions wherever applicable. If you do not agree, please do not access or use our Platform.


Here are the types of personal information we collect:

Information you give us: Any information that is provided to us by you while using our platform(s) and availing our services. This includes but is not limited to, user account details, transactional details, and contact information. You may choose not to provide certain information, but as a result you may not be able to fully access all our features and services.

Information we collect: We receive and store certain types of information as a result of your interaction with us. This can include but is not limited to, IP address, cookies, user location, device identifiers, data metrics, user preferences, search history, product history and so on. We use this information to improve and customise user experiences.

Information from other sources: We may receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.


When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.


We may ask for personal information which may include one or more of the following:
Phone/mobile number
Home/mailing address


We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.


For managing your purchases, account, preferences, payment processes, order fulfilment, product delivery, communications and promotional offers
To improve our services and provide you with a more friendly, safe and personalised experience.
To comply with legal obligations and norms such as identity verification and other purposes.
To display interest-based ads for products and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads
To prevent or detect fraud or abuse, which might undermine the safety and security of our platform(s) as well as our consumers.


To make your experience with us more comfortable and seamless, we use cookies, permissible trackers, programmes and other identifiers to recognise and store certain information.


Under the applicable laws and regulations we are permitted to process your Personal Data. By engaging or using our platform(s) or services, you have explicitly agreed to us processing your Personal Data. Your personal data can be processed for, but is not limited to, performing the agreement we have with you or to take steps to enter into an agreement with you, to be in compliance with our Legal Obligations, for the purposes of us pursuing a legitimate interest, such as providing you with our services or products or services. You may withdraw your consent to the same by writing to us, but that will limit or remove your access to our services as result.


We may disclose your Personal information to our affiliates or other third parties where it is required and lawful to do so. We share your personal information only within the limitations of this Privacy Notice and or follow practices at least as protective as those described in this Privacy Notice. Your personal information may be disclosed for the following reasons :
• To provide you with seamless services and new products.
• For the processing and fulfilment of orders.
• Where Third party transactions or third party service providers are involved.
• Where you have expressly agreed to data disclosure.
• For fulfilling our legal obligations 
• For security, and prevention of fraud and or misuse.
• For communicating with you.
• To provide you personalised searches offers and advertisements, if any 
• To improve our services 
• For any other legitimate reason in the course of conducting business or providing good service.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.


By using our platform and availing our services, you understand and consent to us holding your Data, as well as when necessary, transferring your data to countries outside your residential country for any of the purposes described in this Privacy Policy.
You understand and accept that these countries have varying privacy laws and may potentially have less stringent regulations relating to protection of personal information and confidentiality of information it holds, and that such information can become subject to the laws and disclosure requirements of such countries, including disclosure to governmental bodies, regulatory agencies and private persons, as a result of applicable governmental or regulatory inquiry, court order or other similar process. In addition, a number of countries have agreements with other countries providing for exchange of information for law enforcement, tax and other purposes.
If we transfer your Personal Data to third parties for purposes stated in this Privacy Policy, we will use best endeavours to put in place appropriate controls and safeguards to ensure that your Personal Data is kept accurate, adequately protected, and processed only for specified and reasonable purposes in a manner that is fair, transparent and has a lawful basis, and is stored for no longer than is absolutely necessary


Our Platform may provide links to other third party websites, advertisements or application that may collect personal information about you. These third party sites have separate and independent privacy policies. We are not responsible for the privacy practices or the content of those linked websites.


The use of our platform is meant for individual who have attained the age of legal maturity and are capable of entering into a legally binding contract. We do not solicit or collect information from children. Anyone under the age of 18, may look at our site, but cannot submit to us any personal information, and cannot engage our services without the supervision of a responsible adult, parent or legal guardian.


We retain your personal information in accordance with appliable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or if required by law or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes. If any of these conditions are deemed to be invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


This Privacy policy is subject to periodical changes and updates as per new regulations and INDYHAAT’s inhouse information practices. We will alert you about any significant changes by posting the updated policy as well as a notice on our Platform, or by sending you an email when we are required to do so by applicable law.


If you have a query, issue, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at information provided below.


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